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Information Centre

If you have a question about picture framing...

Delivery Schedule

Our working week is Monday to Friday, an order is processed the following day.

The schedules exclude Saturday, Sunday and Public holidays, they are based on past
performance and offered in good faith, as there are factors outside of our control
the schedules are offered as estimates and are not guarantees of service.

If you require an order for a critical date such as a presentation, exhibition or gift
it is essential to call or email before you place an order to ensure the lead can be met.

Orders are manufactured
 

Manufacturing schedule : Monday to Friday
Product Standard Priority
Aluminium Frames
6-7 days
4-5 days
Picture Frames
4-5 days
1-2 days
Picture Mounts
4-5 days
1-2 days
Swept Picture Frames
6-7 days
4-5 days

Then sent on the following service
 

Delivery schedule : Monday to Friday
England and Wales 1-2 days
Ireland – Northern 1-2 days
Ireland – Republic 1-2 days
Isle of Man 1-2 days
Isle of Wight 1-2 days
Jersey 1-2 days
Guernsey 1-2 days
Scilly Isles 2-3 days
Scotland – Highlands 2-3 days
Scotland – Islands 2-3 days
Scotland – Lowlands 1-2 days

 

Saturday shipping option – England, Wales, Scottish Lowlands only
Order placed Mon Tue Wed Thur Fri Sat Sun
Delivery on Sat Sat Sat next Sat next Sat next Sat Sat
Please note there is a 7 day lead on orders with Aluminium frames

 

International schedule : Monday to Friday
Austria 4-5 days
Belgium 2-3 days
Denmark 2-3 days
Finland 4-6 days
France 2-3 days
Germany 2-3 days
Gibraltar 4-5 days
Italy 3-5 days
Luxembourg 2-3 days
Netherlands 2-3 days
Norway 3-6 days
Portugal 3-5 days
Spain 3-4 days
Sweden 3-5 days
Switzerland 3-5 days

 

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The day before delivery* The day of delivery*
An E-mail and an SMS is sent to you to confirm your order has been collected by the courier with the day and date of the delivery and a Tracking number.

An SMS message is sent to you to confirm the delivery with the option to re-schedule / leave with a neighbour or to collect from your local post office.

A Second SMS is sent with an approximate 90 minute window of delivery times

Your order will then be delivered and a signature will be required.

 

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